Creating and Running a Building Performance Help Center

A help center provides buildings owners with one-on-one assistance and guidance in meeting the requirements of building energy performance policies. Help centers also serve as information hubs from which city government can distribute information that supports improved energy management in buildings, such as training events and technical resources.

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Related Resources

Template

Templates: Compliance Communications Materials

This template toolkit is designed to support any city’s implementation of its building energy performance policy by providing key background and templates for four key city-issued communications resources: notifications to comply, compliance checklists, extensions and exemptions forms, and violations alerts.
Template

Atlanta Violation Notification

Atlanta alerts building owners or managers that do no submit an energy and water benchmarking report for the previous year, informing stakeholders of possible offense or fines, if they fail to comply within 30 days of receiving the letter.
FAQs

District of Columbia Frequently Asked Questions

District of Columbia’s Department of Energy and Environment compiled FAQs to provide additional information on benchmarking, using Portfolio Manager, determining applicability and compliance, definitions for space types, as well as guidance for collecting and entering data, and reporting.